Your WhatsApp business, organised and automated.
ChapChat brings all your WhatsApp customers into one smart inbox — with instant replies, human support, and broadcasts that actually convert.
- Works on your existing WhatsApp Business number
- Instant auto-replies
- Human takeover anytime
- Built for growing businesses
Powered by Driftmark
The Problem
WhatsApp is powerful — but chaotic.
Customers expect instant replies
Late responses mean lost sales. Every minute of delay costs you revenue and trust.
Conversations are unorganised
Orders, bookings, and support messages are mixed together in one chaotic thread.
No visibility or control
You don't know who replied, what was said, or who to follow up with next.
The Solution
Meet ChapChat.
ChapChat is a WhatsApp business inbox with built-in automation. It replies instantly, organises conversations, and lets your team jump in when needed.
- Auto-reply FAQs
- Customer inbox & chat history
- Conversation tagging
- Human takeover
- Broadcast messages (opt-in)
How It Works
Up and running in three steps.
Connect your WhatsApp Business number
Link your existing WhatsApp Business number in minutes. No new number needed.
Add your FAQs, products, and prices
Set up your automated responses, product catalogue, and pricing so customers get instant answers.
Start replying automatically
ChapChat handles the routine. Your team takes over when it matters most.
Core Features
Everything you need. Nothing you don't.
Six powerful features to transform your WhatsApp customer experience.
Auto-Reply FAQs
Instant answers to prices, hours, delivery, and common questions. Customers get what they need in seconds.
Customer Inbox
Every conversation saved in one place with full history. Never lose track of a customer again.
Conversation Tags
Automatically tag chats as Order, Booking, or Support. Filter and prioritise what matters.
Human Takeover
Switch from automation to a real person with one click. Your customers always feel heard.
Message Templates
Send approved messages safely, even after 24 hours. Stay compliant and keep conversations going.
Broadcasts
Send promotions and updates to opted-in customers. Reach thousands with a single tap.
Who It's For
Built for businesses that use WhatsApp daily.
Online Sellers & Boutiques
Manage orders, answer product questions, and send promotions to your customer base.
Restaurants & Food Delivery
Handle delivery inquiries, take orders via WhatsApp, and keep customers updated.
Clinics & Service Businesses
Automate appointment bookings, send reminders, and provide support around the clock.
Customer Support Teams
Respond to inquiries instantly, route conversations to the right agent, and never miss a message.
Pricing
Simple, transparent pricing.
Start small, grow as you go. No hidden fees.
Starter
For small businesses getting started
- Auto-replies
- Customer inbox
- Conversation tags
- 1 user
- Limited conversations
Growth
For growing teams
- Everything in Starter
- Human takeover
- Multiple users
- Broadcast messages
- Higher conversation limits
Custom
For high-volume or enterprise needs
- Large message volumes
- Multiple WhatsApp numbers
- Custom workflows
- Dedicated onboarding
WhatsApp conversation charges may apply separately.
Get Early Access
Turn WhatsApp into your best sales channel.
Join the waitlist today and be the first to know when ChapChat launches.